Togetherness Program
- Population Served
- Topic
- Topic
- Resource Setting
- Relevant Public Health Emergency
- Resource Format
- Languages
- Location
- Level of Evidence
-
Emerging
Description
The Togetherness Program, launched in 2017, screens patients based on barriers to connectedness (e.g., mobility, transportation, insecurities) and connects them with Phone Pals. Phone Pals have shared interests with the clients and encourage them to take walks and do online classes through Nifty after Fifty (gym), Silver Sneakers, and other programs. Clients receive mailings with adult coloring books, puzzles, and checkers sets so that they can play together with Phone Pals while on the phone. The program is also teaching clients how to use FaceTime and Zoom to stay in touch with their families. During the COVID-19 pandemic, the number of program “Phone Pals” increased by nearly 200 percent. Older adult patients are referred by an integrated care team and can also self-refer. Participation also extends to caregivers of patients.